Support

Dedicated Customer Care Support

We at SymBios see ourselves as your service partners rather than vendors. We are acutely conscious of just how critical our services are, to you and your business.
Therefore, we have created strong, empowered teams to take care of service provisioning as well as for the resolution of issues or faults, should you have any.

This skilled manpower in the field is dedicated to making your relationship with us a smooth and efficient one. Both the service deliveries as well as the customer care teams are backed up by a strong central presence to enable seamless coordination.

This is a fact that on occasion, even the world’s best technologies do fail. In such an eventuality, our focus is on quickly and accurately identifying the source of the problem, and updating you with an estimate on the time to restore service. The focus is on creating a system that allows us to reach out to you, rather than you needing to call in to us.

We deeply value your service. To reach us, we welcome you to use any of the available methods below: