Associate Manager - Network Operations

Job Description

Associate Manager- Network Operations are responsible for assisting in the designing, implementing, monitoring and managing the local and wide area networks of an organisation to ensure maximum uptime for users. The role can include assistance in designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary.

These managers will work in-house or be assigned to project management teams working with outside clients.

Duties & Responsibilities

  • Designing and implementing new network solutions and/or improving the efficiency of current networks
  • Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
  • Procuring network equipment and managing subcontractors involved with network installation
  • Configuring firewalls, routing and switching to maximise network efficiency and security
  • Maximising network performance through ongoing monitoring and troubleshooting
  • Arranging scheduled upgrades
  • Investigating faults in the network
  • Updating network equipment to the latest firmware releases
  • Reporting network status to key stakeholders

Job Specification

Skills & Competencies

  • Thorough understanding of wireless networking and general IT functions
  •  Excellent troubleshooting, problem-solving and collaborative skills
  • An ability to learn new technologies quickly
  • Good time and man management skills
  • Leadership skills
  •  An ability to follow processes
  • Strong documentation skills
  •  Good communication skills – both written and verbal
  • Fluency in English, Hindi and Nagamese


B. E. (Electronics/ Computer Science/ Information Technology)




A proven track record, and relevant experience such as a previous role as an IT support technician or IT Associate in a telecom/ broadband company; Minimum 2- 3 years of relevant experience


At par with industry standards