Job Description
Associate Manager- Network Operations are responsible for assisting in the designing, implementing, monitoring and managing the local and wide area networks of an organisation to ensure maximum uptime for users. The role can include assistance in designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary.
These managers will work in-house or be assigned to project management teams working with outside clients.
Duties & Responsibilities
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP
- Procuring network equipment and managing subcontractors involved with network installation
- Configuring firewalls, routing and switching to maximise network efficiency and security
- Maximising network performance through ongoing monitoring and troubleshooting
- Arranging scheduled upgrades
- Investigating faults in the network
- Updating network equipment to the latest firmware releases
- Reporting network status to key stakeholders
Job Specification
Skills & Competencies
- Thorough understanding of wireless networking and general IT functions
- Excellent troubleshooting, problem-solving and collaborative skills
- An ability to learn new technologies quickly
- Good time and man management skills
- Leadership skills
- An ability to follow processes
- Strong documentation skills
- Good communication skills – both written and verbal
- Fluency in English, Hindi and Nagamese
Education
B. E. (Electronics/ Computer Science/ Information Technology)
Certification
CCNA/ CCNP/ MCSE
Experience
A proven track record, and relevant experience such as a previous role as an IT support technician or IT Associate in a telecom/ broadband company; Minimum 2- 3 years of relevant experience
Salary
At par with industry standards